Water / Wastewater
The Utilities Department produces and delivers safe drinking water from town wells and treats wastewater for about 1,000 connections.
What we do
- Operates town wells and the elevated storage tank
- Repairs water mains and leaks
- Reads meters monthly
- Publishes the annual Consumer Confidence Report
Hours & contact (demo)
Hours: Office Monday–Friday, 8:00 a.m.–5:00 p.m. Water emergencies 24/7: (555) 010-0100
Phone: (555) 010-0140
Email: utilities@pinereach.example
Location: Town Hall, 100 Main St., Pinereach, TX 75999 (fictional address/ZIP)
Common services
- Start, stop, or transfer service
- Leak and low-pressure reports
- Meter re-reads
- Boil-water notice updates
Frequently asked questions
Why is my bill high?
Check for running toilets and dripping faucets first. You can request a free meter re-read.
How will I hear about a boil-water notice?
Notices are posted in News & Notices and hand-delivered to affected streets.